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307 W Tremont Ave Suite 200, Charlotte, NC, 28203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I have a great property manager with HomeRiver Group. Christopher Perez goes above and beyond to ensure my rental properties are taken care of. I appreciate this level of customer service.
Let me start by stating that most rental groups are not good, however homeriver is the WORST out of them all. Our heating/AC unit was not hooked up right when we moved in and was without heat for a whole month by the time it was fixed. Then conveniently, they transferred us to Main Street Renewal so they didn’t have to deal with reimbursing us. Everytime I call them they say they don’t have the ability to get me to a supervisor and since they no longer manage the property they can’t help me. I REPEAT, DO NOT RENT from these ... read more
I want to express my gratitude to Haley and Chris for their outstanding help in finding a home for our aunt. They went above and beyond to meet our needs, making the entire experience stress-free. A big thank you to Home River Group for having such knowledgeable and friendly team members. Overall, it was a fantastic experience!
We just moved into a home managed by HomeRiver and they have been beyond wonderful so far. Haley is cheerful, kind, courteous, professional and responds super quickly to everything we need. We are so very grateful to have a property management company that actually cares about tenants and the property itself. After a very bad experience with another property management company, HRG has been a breath of fresh air for us.
I have used them for 3.5 years, never been late, great tenant. But as soon as you have an emergency -no heat in the winter or no air in the summer they WILL NOT PRIORITIZE IT if it is outside of normal Business hours! Absolutely terrible emergency protocols and cheap Vendors! Not willing to out source vendors that are available on the weekend/holidays. Very frugal management. Didn’t even offer hotel vouchers for my family and I to sleep safely! Definitely will report them!
HomeRiver Group Charlotte Property Management has a 5 star rating with 41 reviews.
HomeRiver Group Charlotte Property Management is closed now. It will open at 8:30 a.m.