HomeRiver Group Charlotte Property Management

Isaac Guzman 

on Google

2 months ago

I am writing to express my deep concern and disappointment regarding a recent interaction with my assigned property manager, Christopher Perez. For the past several years, I have respected and taken great care of the home I rent under your management, paying close to $2,000 per month. I’ve been a responsible tenant and have treated the property as if it were my own. However, for the first time since moving in, I’ve encountered a serious issue — and instead of receiving compassion or support, I was met with indifference and ... read more

Jamaal Bowden 

on Google

3 weeks ago

Angela Belano, Resident Coordinator, provided me with the worst possible experience I’ve ever had. She was unwilling to help me with my issue, her communication skills were poor, she spoke over me while speaking, would initially not provide me with any contact information for reference and refused to escalate the phone call/issue for 45 minutes. She 10/10 DO NO RECOMMEND. The customer service is POOR and the representatives need much more training and have little to no people skills or empathy. 

Catrina Lynn 

on Google

2 months ago

It is now over three weeks since they have Decided us not having air conditioner in 80+ degree weather was not an emergency, even though I have a small children and an elderly person in my home. There’s no end in sight. Be careful if you choose these people to manage your properties. This is how they’re treating your tenants for you. Cheap coldhearted people, but God sees all And what goes around comes around, so continue. 

Denise Melton 

on Google

4 months ago

Shearlene McEwin, was very professional and I give them a five star rating. I have had a great experience living in my place thanks to Homeriver Group and would refer Homeriver Group to anyone who I come in contact with who is looking to relocate or is looking to move in a new place to live. Continue to do what you do and thanks for all that you do. Denise Melton 

Rebecca Heneghan 

on Google

5 months ago

I have a great property manager with HomeRiver Group. Christopher Perez goes above and beyond to ensure my rental properties are taken care of. I appreciate this level of customer service.