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307 W Tremont Ave Suite 200, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing experience with HomeRiver Group. At first everything seemed professional, but once we received the lease agreement, the situation became extremely concerning. The contract was overloaded with unclear fees, conflicting terms, and vague charges that were never properly explained despite multiple requests for clarification. Some examples: * inconsistent Resident Benefits Package pricing throughout the documents, * unclear insurance fees and possible automatic additional charges, * mandatory internet fees, ... read more
As someone who works in the industry, this has been by far the worst experience I’ve ever had with a property management company. Every single step of the process has been an obstacle and unnecessarily difficult. Aside from the excellent customer service from the leasing consultant, the entire experience has been incredibly frustrating and disorganized from start to finish. 0/10
I am a resident at Home River Group I spoke with a lady today. She was very nice. Help me get my pay voucher so I can pay my rent. She went above her duties to help me solve this problem. I sure appreciate her help and I wish there were more people in the world like here.
Hi I really don’t do reviews too often, but I have to take a moment to lot give praise where it’s due I would like to publicly thank Lottie and Angelica for their help with my moving process. Their services were A1 definitely a 5⭐️ service was given. It didn’t matter what time of the day and night it was, if I had a question and concern about something they responded promptly. Angelica was very helpful and made things easy and smooth as possible. Home river group so far has given me a nice and peaceful experience. I would DE... read more
The approval process was smooth and stress-free. The staff was responsive, professional, and made everything easy to understand. I really appreciated how quickly everything was handled and how helpful everyone was throughout the process. Thank you Lavern & Lottie!
HomeRiver Group Charlotte Property Management has a 3.6 star rating with 200 reviews.
HomeRiver Group Charlotte Property Management is open now. It will close at 4:30 p.m.