HomeRiver Group Charlotte Property Management

Heather Taylor 

on Google

3 months ago

We just moved into a home managed by HomeRiver and they have been beyond wonderful so far. Haley is cheerful, kind, courteous, professional and responds super quickly to everything we need. We are so very grateful to have a property management company that actually cares about tenants and the property itself. After a very bad experience with another property management company, HRG has been a breath of fresh air for us. 

susie taylor 

on Google

3 months ago

Haley is one of the most courteous professionals I have met. She definitely believes in doing what is right for the customer regardless of the outcome. Do your homework! The team at HomeRiver has a high level of integrity which is hard to find in today's property management world. If you are looking for a true professional with integrity, give HomeRiver Group a call! 

Anthony Cisero 

on Google

a month ago

Let me start by stating that most rental groups are not good, however homeriver is the WORST out of them all. Our heating/AC unit was not hooked up right when we moved in and was without heat for a whole month by the time it was fixed. Then conveniently, they transferred us to Main Street Renewal so they didn’t have to deal with reimbursing us. Everytime I call them they say they don’t have the ability to get me to a supervisor and since they no longer manage the property they can’t help me. I REPEAT, DO NOT RENT from these ... read more

Cheretta D 

on Google

4 months ago

I have used them for 3.5 years, never been late, great tenant. But as soon as you have an emergency -no heat in the winter or no air in the summer they WILL NOT PRIORITIZE IT if it is outside of normal Business hours! Absolutely terrible emergency protocols and cheap Vendors! Not willing to out source vendors that are available on the weekend/holidays. Very frugal management. Didn’t even offer hotel vouchers for my family and I to sleep safely! Definitely will report them! 

L. R. 

on Google

5 months ago

Don’t rent from HRG. The reviews are real. Maybe some of the property managers are helpful at some locations, but I promise Taylor Frogley who is the one in Charlotte (at least that’s her area code) that was assigned to our property will never get back in contact with you. So many things supposedly can only be done by a property manager and she never contacts you back. We have been in our home nearly 90 days and besides answering my question once and lying to me I haven’t talked to her. You tell a different resident coordina... read more