HomeRiver Group Chicago Property Management

Vincent Fiore 

on Google

a month ago

Absolutely without a doubt one of the worst experiences I’ve ever had with ANY service I’ve ever used in my life. For three years I found myself constantly wondering if this was even a reputable management company or if it was a scam. Random charges posted to my monthly payments, late fees on said false charges, terrible customer service, terrible management of tasks needing to get done within the unit. There needs to be some serious looking into of this company to determine how much fraud is going on 

Msmeechie Mack 

on Google

a year ago

I’ve been in this house for 6 years never experienced anything like this before.Lack of communication with property management. Ceiling in basement fell due to water leaking from ceiling. Molded old pipes nothing was replaced just put up a board. Now getting tub replaced it’s been over 2 months now. They hired a subcontractor and he installed the tub & tore the wall bathroom still not finished. Mold in laundry room sinkAll they do is come take pictures I’ve even sent them pictures. 

Kyla Brown 

on Google

2 months ago

John Ayson assisted me today and was a great help. I had concerns on my upcoming viewing and John assisted me through the entire process. All my questions were answered adequately. 

Marcos Ferreira 

on Google

4 months ago

I've never worked with a more unprofessional group of people throughout my career and through many apartment management companies I've used. The property manager for my apartment would disappear, not answer my requests, or information. A previous tenant left my unit in shambles and HomeRiver never went into my unit to do inspections. I ended up having to pay to remove chairs and things that the tenant left in the unit and left the walls dirty and I ended up having to cough up over 3k to paint alone. In the end I ended up spe... read more

シLolBit 

on Google

2 months ago

Let's get this right! A lot of the 5 stars reviews are based off a conversation asking about a property and it's available it's not based off how they services are once you are in the home when something needs to be fix that is broken How long does it take for you guys to make a repair This man harass me to give him a review and all I was doing was asking about a property and he's on the phone harassing me telling me can I give him a review about a phone conversation that was less then 3 minutes No No that's not how this wor... read more