HomeRiver Group Chicago Property Management

Lanyia Patton 

on Google

3 weeks ago

I had a great experience viewing the apartment! Adrienne Jackson who showed me the unit was extremely nice, professional, and took the time to answer all of my questions without rushing me. The apartment looked just like the pictures—big, clean, and spacious. I really appreciated how welcoming and helpful she was throughout the entire tour. Thank you for making the process so smooth! 

Jamika Bouler 

on Google

2 months ago

This is by far the worst experience I’ve ever had with a property management company I found mold in my 7 year old sons room who has severe asthma I called and submitted multiple work orders they then sent a plumber out who broke the entire wall found the leak and left it exactly as shown on the pictures I called for atleast 2-3 days because I also noticed swarmers staff hung up on me and never responded to any of my messages remind you I’ve only lived here a month now I have no place to go after putting all of my money int... read more

Donald Clark 

on Google

a month ago

I own a small vacation rental and was struggling to keep up with guests and maintenance. Found this property manager and it changed everything. They took over the bookings, guest communication and even the cleaning schedule. Now everything runs smooth and I barely have to do anything. They helped me improve my listing too and I’m now getting more bookings than ever. The only hiccup was a late check in once but they fixed it quick. They know the market and helped raise my nightly rate without hurting demand. If you’re overwhe... read more

Bianca Easterly 

on Google

2 weeks ago

When I hired HomeRiver Group Chicago Property Management (then Letts Property Management) to manage my unit in 2015, I felt good about my choice. In addition to being responsive to the needs of my tenant, I appreciated how they would conduct regular inspections before any discussion about a new lease, so I knew the condition of my unit before deciding whether to extend another lease. These conversations would also include a discussion about the rental market in my area from year to year, which was tremendously helpful since ... read more

Msmeechie Mack 

on Google

a year ago

I’ve been in this house for 6 years never experienced anything like this before.Lack of communication with property management. Ceiling in basement fell due to water leaking from ceiling. Molded old pipes nothing was replaced just put up a board. Now getting tub replaced it’s been over 2 months now. They hired a subcontractor and he installed the tub & tore the wall bathroom still not finished. Mold in laundry room sinkAll they do is come take pictures I’ve even sent them pictures.