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HomeRiver Group Indianapolis Property Management
- Property Management
- Indianapolis, IN
About this business
Location details
6767 E. Washington St., Indianapolis, IN, 46219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely disappointed and frustrated with the ongoing maintenance issues in my unit. This has become a pattern, not an isolated situation, and it is unacceptable—especially considering the amount of rent I pay each month. During the summer, we went multiple days without air conditioning while temperatures were in the 90-degree range. That alone was uncomfortable and unsafe. Since then, we have continued to experience extremely low water pressure, which has never been properly addressed. Now, with temperatures below f... read more
Renters beware! This is the worst property management I've ever dealt with. My home is the definition of a slumlord special. Maintenance requests are ignored. We endured temps over 85° throughout the summer and under 55° in the winter. The air-conditioning/furnace runs non-stop and can't keep up. My utilities are sky high. The tile in the shower is falling apart (as well as the wall behind it) and they just painted over it with latex paint, which chips and clogs the drain. I don't even want to talk about the roaches. 😵💫 I... read more
Edirose is an Angel. After UMPTEEN ATTEMPTS (emails,texts,calls) at trying to do a home inspection ( to alert mgmt of any prior damages / deposit reasons ) I finally got an agent that was patient and sympathetic. Mind you, I’m from Illinois, so doing this was virgin territory. She was SO KIND, so understanding. She offered an alternative, as I deeply expressed I didn’t want mgmt to think I was avoiding being in compliance. What Edirose did , HELPED ME, tremendously and DEFINITELY calmed my nerves. Ask for her, if you can.
We arrived at our new rental home after a 2 day trip and could not enter because we were not given an access code. We’re staying in a hotel until they respond. We tried calling the day that we left but nobody would answer. Unacceptable. They keep asking us to put a 5 star review, but they have not earned it.
We only ran into a couple of snags while applying and being approved for the house we applied for, but the tenant portal is a bit complicated. Nelson got us finalized quickly. I do appreciate that.
Frequently asked questions about HomeRiver Group Indianapolis Property Management
How is HomeRiver Group Indianapolis Property Management rated?
HomeRiver Group Indianapolis Property Management has a 3.6 star rating with 550 reviews.
When is HomeRiver Group Indianapolis Property Management open?
HomeRiver Group Indianapolis Property Management is closed now. It will open tomorrow at 8:00 a.m.