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HomeRiver Group Indianapolis Property Management
- Property Management
- Indianapolis, IN
About this business
Location details
6767 E. Washington St., Indianapolis, IN, 46219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Edirose is an Angel. After UMPTEEN ATTEMPTS (emails,texts,calls) at trying to do a home inspection ( to alert mgmt of any prior damages / deposit reasons ) I finally got an agent that was patient and sympathetic. Mind you, I’m from Illinois, so doing this was virgin territory. She was SO KIND, so understanding. She offered an alternative, as I deeply expressed I didn’t want mgmt to think I was avoiding being in compliance. What Edirose did , HELPED ME, tremendously and DEFINITELY calmed my nerves. Ask for her, if you can.
Having a number of properties and after using several other companies, I am finally pleased with my current property management company, HomeRiver. And this is only because of Sharon Cedial, their property manager, who has consistently communicated with me and has resolved quite a few tenant issues in a timely and satisfactory manner. Thank you, Sharon, and the rest of the HR team.
We arrived at our new rental home after a 2 day trip and could not enter because we were not given an access code. We’re staying in a hotel until they respond. We tried calling the day that we left but nobody would answer. Unacceptable. They keep asking us to put a 5 star review, but they have not earned it.
My experience with HomeRiver Group has been unacceptable. I reported severe mold that posed a health risk to my family, yet management attempted to dismiss it as “pet stains,” despite my documented allergy to pets. Their vendors provided false information, which HomeRiver repeated without investigation, and repairs were completed with materials of noticeably lower quality than what was originally in place. I requested contact from Sharon’s supervisor, but instead I continue to hear only from her, with no meaningful resoluti... read more
I am a current resident of one of Home River's properties, and I have had three occasions where I found working with them to be incredibly frustrating due to their perceived ignorance and laziness. 1st occasion was when we first moved in and discovered that we had black mold in our garage from a leak in the upstairs bathroom. To be fair, we should've caught this in our walk-through, but it was in the garage, and we didn't find a reason to go in there. Side note: When we were moving in, the previous renters came by to see if ... read more
Frequently asked questions about HomeRiver Group Indianapolis Property Management
How is HomeRiver Group Indianapolis Property Management rated?
HomeRiver Group Indianapolis Property Management has a 3.6 star rating with 549 reviews.
When is HomeRiver Group Indianapolis Property Management open?
HomeRiver Group Indianapolis Property Management is closed now. It will open at 8:00 a.m.