HomeRiver Group Kansas City Property Management

John Tadlock 

on Google

5 months ago

The absolute worse company to have manage a property. Illegally adding charges to rent for services you dont pay for. Will absolutely not repair anything. Leak in hot water tank. Shut off water for two weeks. Promised repairs, took off a combined 10 days nobody showed up to do work. Portal for concerns complete bullshit. Absolutely run if they are the leasing company. If you could give negative five stars they would be negative 10. Paid every month on time and they honored zero obligation in lease. Customer service... read more

Misty Bulletts 

on Google

2 weeks ago

Torrine with the Missouri branch is absolutely AMAZING! I kept getting the run around with the branch from my hometown and kept getting transferred to torrine, even though she is across the country from me she spent well over an hour helping me figure it out. Absolutely hands down a true rock star. She deserves a raise. 

A Charmed Living 

on Google

4 days ago

We want so say a personal thank you to Torrine, Ruthanne, and Kelly for helping us get a tenant into our home safely. We went through many, many hurdles struggling to get a tenant in our property due to working with a previous management company which left us with a horrible experience. But with all the heavy lifting that Torrine helped us with over at HRG. We were very grateful for her help and communication working together. If you ever get the chance to work with Home River as a landlord, ask to work with Torrine when b... read more

Jade “Jaderah” Robinson 

on Google

a month ago

This company is by far the most Inefficient and Unorganized management company I’ve ever worked with. They did not have access to their own portal or software. Each representative fails to leave notes appropriately on the account so therefore you will be communicating about the same situation for weeks without getting anything done. Not once has communication been straightforward and to the point. I only have to deal with the company once before I know they’re not worth the time and they lack the convenience they claim to be... read more

Bunyamin Murat 

on Google

a week ago

I used to co-sign one of my family friends; their 1st floor home under flooding, their furniture, carpets got messed. They tied to communicate with the property manager, no serious response at all. But they know how can ask the extra $$, making collections company overall. Not recommended, while signing the contract so beautiful, just wait until your apartment has some issues, you are your own, not serious help ...