HomeRiver Group Kansas City Property Management

Stephanie Hernandez 

on Google

2 months ago

Employee: 1099 Torranie was absolutely wonderful to work with throughout my entire leasing process. From the very beginning, she helped guide me through finding the right place and made the whole experience smooth and stress free. She is a great communicator and always kept me informed every step of the way, which I truly appreciated. On top of that, Torranie has such a warm and personable personality. She made the process feel easy and welcoming, and it was clear that she genuinely cared about helping me find the right hom... read more

John Tadlock 

on Google

a year ago

The absolute worse company to have manage a property. Illegally adding charges to rent for services you dont pay for. Will absolutely not repair anything. Leak in hot water tank. Shut off water for two weeks. Promised repairs, took off a combined 10 days nobody showed up to do work. Portal for concerns complete bullshit. Absolutely run if they are the leasing company. If you could give negative five stars they would be negative 10. Paid every month on time and they honored zero obligation in lease. Customer service... read more

Rebecca McCleary 

on Google

4 months ago

I appreciate. Do you wanting a 5 star? Review, but it took me 2 calls. Several text messages that were never answered through the same portal. That they keep sending me that I owed money. It should have been an easy fix. But it took my second call.So therefore i'm not giving you a five star.Review for something that could have been taken care of the very first day 

Rachel Harden 

on Google

4 months ago

The house we rented clearly was not cleaned or looked at before move in…. we have no usable tub for our baby to bathe… the hot/cold water only lets out hot water that is to hot for baby to bathe in. So I have to bring pitchers of cold water to the tub from the kitchen…. But now the tub stopper doesn’t work, so we don’t even have a tub to use…Have over 8 outlets in the house including both bathrooms that don’t work…. And a toilet that is not bolted to the ground… The house was never cleaned before move in… bc the fridge had a... read more

rory lee 

on Google

4 months ago

Torrine Hunter is hands down the best leasing agent out there. As an out of state investor with over 45 doors in KC area she is an invaluable member of my team. She is dedicated, responsive & quick to get the job done. I had struggles with another PM, switched to her had all my properties leased in a few weeks. All this in the middle of winter. Home River Group management you absolutely must take care of her, she is your greatest asset to your company!!’