HomeRiver Group Memphis Property Management

Sharon Loyd 

on Google

6 months ago

The response to a maintenance request is very quick and simple, but depending on what they are repairing it could take awhile. My last experience which started in November was addressed but was not resolved. They closed in a carport but didn’t secure the lower part of the home. Every time it rains the front porch floods causing water to come in, and this has caused damage to my property, mold, water underneath the tile, and a horrible smell. I reported this same issue April 3, and it is not resolved yet. They use a company c... read more

Robert Romeo 

on Google

a week ago

Do not rent from this company. If you are a property owner do not list your property with this company. As someone who has rented from this group, in Arlington TN, I had perfect rent payments and it was still a nightmare. Maintenance request would get ignored for days to weeks at a time. Vendors told me that it was because Homeriver operated as a middle man and would negotiate. The owner of the property I rented said they were often unaware I had a request pending. Could never get the property manager on the phone, in two ... read more

Lisa Carter 

on Google

a week ago

If you want a great home to rent HomeRiver Group is the place to look. Abigail Pereira is the person to contact she is fast in processing your rental application. My new home is perfect! Thank you Abigail! 

C M Blair 

on Google

2 weeks ago

My experience was terrible. I probably spoke with my property manager 2-3× in a 7yr period. Sarah never answered calls nor emails and customer service is a joke. All they do is refer you to the property manager. I reached out regarding my refund check, because it was incorrect. I paid ahead and it appears they charged me 2k when my rent was $1,100. How can you charge your tenant 2k for July and my rent was $1100 ? I moved out August 1st and the portal never said I was past due the ENTIRE month of JULY, no eviction or anythi... read more

Olivia Jo 

on Google

a month ago

Searching for a new home can be stressful , However, when we applied for a property with Homeriver group the process has been so smooth . Working with Lavern and Taylor Soltez has taken away any stress or concerns I’ve had about the moving process. They have both been attentive, kind , and provided great customer service which honestly you don’t get often when renting . But I truly appreciate them and Home river group for their service .