HomeRiver Group Spokane Property Management

Otto Christopher 

on Google

a month ago

This company misleads and lies to customers. They approve my fiancé and I, took our deposit while charging a service fee for it, had us sign a lease to turn around and deny my fiancé a week later over a four year old bill that we paid in full this very day and sent proof of it. If that bill was an issue then this company never have approved us in the first place but instead led us on and now we have to wait for our deposit back. Very unfortunate that my first experience with this company, I experienced being lied to be very,... read more

Anna Dineen 

on Google

4 months ago

We are moving halfway across the country and had a very short window to find a place to call home. Michelle Davidson has been wonderful to work with during this incredibly stressful process! We fell in love with a home in the HomeRiver Group Spokane portfolio and Michelle was (and continues to be) so kind and responsive and patient with my many questions. HomeRiver made it easy to tour the property. The application platform is just a little confusing, but the underwriter we worked with, Abigail Pereira, was also very respons... read more

Mary 

on Google

3 months ago

I am so very pleased to have Kristina Logsdon as my new property manager. She has been available to me, handled situation professionally. I was hesitant about renting from this company until met Kristina Logsdon. Thank you, Mary Rathbun 

Samuel Hathaway 

on Google

3 months ago

They were okay but I had my frustrations. 1) They have a $49.95 monthly "benefit" package which is clearly just a cash grab because you can get everything way cheaper on your own. No actual benefits here. 2) I had to follow up a number of times to resolve important matters. Corporate customer service is a complete joke - I called a dozen times, half the time I couldn't understand them and 100% of the time they were unable to answer basic questions. 3) When the landlord put legally questionable additions in the lease, they d... read more

D Germaine 

on Google

3 months ago

I want to highly recommend Richelle Swinkels for her excellent job as property manager for our two properties. The agency that we started with over 10 years ago have been bought out many times and Richelle has been our best agent by communicating well with prompt and courteous service.