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HomeRiver Group Tampa Property Management
- Property Management
- Temple Terrace, FL
About this business
Location details
12906 Tampa Oaks Blvd Suite 100, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with HomeRiver Group over approximately one year was very disappointing. Throughout the entire time, there were no property inspections conducted to ensure that the tenants were properly maintaining the home. Communication was also a consistent issue. Emails often went unanswered for several days, and phone calls were rarely picked up, requiring us to leave messages without timely follow-up. The most concerning situation occurred after the tenants vacated the property at the end of January. We spent several ... read more
I would like to take a moment to recognize the exceptional plumbing service I received yesterday. The team arrived promptly, assessed the situation, and took care of everything that needed to be done. They were kind, courteous, professional, and very respectful throughout the entire process. What I appreciated most was how informative they were. They took the time to explain what they were doing and walked me through the process, which made me feel comfortable and confident that the issue was being handled properly. I was ... read more
I have been renting my home with Home River Group now for about a year and I couldn't be more disappointed. This company has probably the WORST communication I have ever dealt with with a property management company. The lack of urgency in emergency situations is astronomical. I can't began to tell you how many times I have had to call the "resident coordinators" to discuss a problem I was having with my lease or other issues that we're left ignored, unresolved, and had no sense of urgency. Whenever I requested to speak to m... read more
HomeRiver Group Tampa Property Management was exceptional. The quality of care and the communication through out the entire process was seamless. Moving is a hassle no matter what and they made the experience a better. If you are looking for exceptional service and quality results these people are top notch! I would also like to say that Stacy M my leasing agent was spectacular and worked with me each and every step of the way. She was professional and compassionate with my needs!
Very disappointed with the communication and customer service from HomeRiver Group. I have dealt with multiple property managers at different times and in different time zones, and the communication has been extremely inconsistent. Calls and emails have repeatedly gone unanswered, and I have often been left unsure of who was actually responsible for addressing my concerns. Even after following up multiple times and escalating my concerns, I have struggled to get a response or meaningful resolution. I understand that offices ... read more
Frequently asked questions about HomeRiver Group Tampa Property Management
How is HomeRiver Group Tampa Property Management rated?
HomeRiver Group Tampa Property Management has a 4.1 star rating with 1,458 reviews.
When is HomeRiver Group Tampa Property Management open?
HomeRiver Group Tampa Property Management is open now. It will close at 5:00 p.m.