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Primerica
- Insurance
- Philadelphia, PA
About this business
Location details
6400 Akron St, Philadelphia, PA, 19149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
App doesn't work. won't load the login page. Just gives you a white blank screen
Business response:
Thanks for sharing your experience. Please email reviews@primerica.com with more information so we can address your concerns.
crash, white loading screen before log in. Unfortunately there's no response to fix this error, so I have to submit 1 star to the app, in order to other users may see this possible fix. You have to manage your default browser on your phone. I was using Firefox and for some reason it won't let the app continue to the log in screen. Switching my default browser to Google Chrome. Hope this works for you guys
Business response:
Thanks for your review, but we can’t help but notice we need to make this right. Please email reviews@primerica.com with more information so we can address your concerns.
ITS A SCAM
won't let me register on the mobile app. seriously considering canceling service due to the app
Business response:
We apologize for the frustrations you're experiencing with using the MyPrimerica App. Our team is available by phone at 800-257-4725.
app says you are currently logged in but don't have access to the account. so. since I was not able to access the account with the app and they could not make it work, does this mean that the app is non usable?
Business response:
We apologize for the frustrations you are experiencing. Our Help Desk associates are available by phone by calling 800-544-5445.
half of the time I can't even get into my account through the app it comes up and says that I am not logged in and does not allow me to try to log in the website is horrible
Business response:
We apologize for the frustrations you're experiencing. Our team is available by phone at 800-544-5445.
app says you are currently logged in but don't have access to the account.
It didn't populate all my accounts, only my health insurance. Called support and got nothing but arun around for 2 hrs. Not happy. Update, I called the number and NO HELP. My broker called and got the issue resolved and it's now working and populating my accounts.
Business response:
Let's get you back online. For assistance with troubleshooting your MyPrimerica account, please contact us by calling 800-257-4725.
Fix the app, Balances information unavailable
Business response:
We apologize for the frustrations you're experiencing with using the MyPrimerica App. Our team is available by phone at 800-257-4725.
Frequently asked questions about Primerica
How is Primerica rated?
Primerica has a 4.1 star rating with 1,549 reviews.
When is Primerica open?
Primerica is open now. It will close at 8:00 p.m.