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BBQGuys wants to help you build the outdoor kitchen and living space of your dreams. We pride ourselves on being the outdoor living experts. For more than 20 years, we’ve reviewed hundreds of products, provided FREE outdoor kitchen design services, and helped more than 500,000 nationwide customers release their inner grill master. With the largest and most exclusive online selection, we can match anyone to their perfect grill. Call or click today to get in touch with our experts and start spending more time outdoors!
8151 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had called in about a recent purchase (10 days prior) made from BBQguys.com. The grill that I had purchased was now $200 less. I informed the customer service representative and he was very attentive. He placed me on a brief hold in order to speak with his manager. Within a minute he was back in the line and told me that a refund was being issued and confirmation would be emailed. Hands down, great customer service!
Today I finally upgraded my BBQ to a new Lion 32 in grill. I have a few questions so talked with Doug who answered all my questions. The new grill will arrive next week and can't wait to try it out!
I would like to say my experience with Bbq has been great! Stephanie has been extremely helpful helping me with my purchase she made things very easy for me . I would definitely recommend BBQ Guys to my friends and family.
Had a problem with my order....... Customer service didn't even blink an eye and had a new pizza oven on its way. Dealt with real people and met not one resistant ear along the way. They have instilled the utmost confidence in not only this purchase but now all of my future purchases! Solid company with amazing customer service!!!!
After going on web site to place order I called with a few basic questions. Call was quickly answered by Doug who was extremely helpful and friendly with completing and processing my order!!
Great experience ordering my new grill! I had questions so I called BBQGuys over the weekend. Casandra and Brandy pleasantly handled my inquiry promptly and ensured they would get answers to me on Monday. Nita followed up on Monday answered all my questions and was super in explaining the delivery details. A big thanks to the BBQGuys staff!
This is my 2nd grill purchase from the bbqguys. The only place to buy Barbeque everything. Dominique was so helpful in my purchase. He went out of his way to make sure everything was right. If you haven't tried the bbqguys, you are missing out on some great service and savings.
It was easy to place an order. The customer service rep (Doug) was great. I can't wait til my order is delivered!!!
My customer service representative, Seda, made the ordering process, fun, informative and efficient. She knows her products and will offer honest opinions about how to maximize your budget. I'd recommend these folks to any one who wants high quality. Mac
BBQGuys Corporate has a 4.9 star rating with 1,512 reviews.
BBQGuys Corporate is closed now. It will open tomorrow at 8:00 a.m.