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BBQGuys wants to help you build the outdoor kitchen and living space of your dreams. We pride ourselves on being the outdoor living experts. For more than 20 years, we’ve reviewed hundreds of products, provided FREE outdoor kitchen design services, and helped more than 500,000 nationwide customers release their inner grill master. With the largest and most exclusive online selection, we can match anyone to their perfect grill. Call or click today to get in touch with our experts and start spending more time outdoors!
8151 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Erin knew her product well was very helpful in discussing product comparisons. She had a great attitude and came across as someone who really enjoyed their job.
Too often these days, great web prices means poor customer service. Brandi certainly shattered that stereotype. The prices were excellent but where I really found out they excelled is when I had an issue with the product I received. It was not anything they could have prevented but they went out of their way to get it fixed, and fast. Very fast. In fact, less than 24 hours after I contacted them I had a tracking number for the replacement parts in my inbox. Seriously, I sent one email with some images and a brief explanation... read more
I enjoyed all the informational videos and reviews this site offers. Their reviews offer pro's and cons of each item. These help you narrow your choice down to just a few items. And the videos offer a close up of the item. You can see the design features and guts of the item. Add in free shipping to top it all off. They even have cooking tips and homemade recipes. Thanks
Katie was very helpful and knowledgable in helping me with my phone order and processing a discount presuant to the company's price match guarantee. Very positive experience!
I just hung up with Kimberly (a BBQguys rep) and if ever there has been a situation / experience that warrants taking the time to provide positive feedback / commentary it is now! Not only did she make the return of my previous Weber grill completely hassle-free, she also took amazing care of me with my subsequent purchase of a Weber grill today. Additionally, I should add that I love the way they competed for my business and were willing to beat everyone else's price, including AMAZON! Thank you so much for your world-class... read more
Had an issue with some closeouts but they handled everything quickly and got me back on track. Thanks!
This is my first time shopping at this site and I must say the customer service is great. I dealt with Erin Hopson to buy the BBQ grill, power burner, doors, etc. for my outdoor kitchen. She was very professional and helpful. I'll definitely come back for future purchases.
I was very pleased with the service and helpfulness. I had planned on buying some parts, but the agent suggested that I might be eligible for a warranty replacement. She helped me determine that the part was under warranty and replaced it free of charge.
Good experience,very satisfied with the service and the product.
BBQGuys Corporate has a 4.9 star rating with 1,512 reviews.
BBQGuys Corporate is open now. It will close at 9:00 p.m.