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BBQGuys Corporate
- Grilling Equipment
- Baton Rouge, LA
About this business
BBQGuys wants to help you build the outdoor kitchen and living space of your dreams. We pride ourselves on being the outdoor living experts. For more than 20 years, we’ve reviewed hundreds of products, provided FREE outdoor kitchen design services, and helped more than 500,000 nationwide customers release their inner grill master. With the largest and most exclusive online selection, we can match anyone to their perfect grill. Call or click today to get in touch with our experts and start spending more time outdoors!
Location details
8151 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
i ordered an expensive Blaze grill. they missed their delivery date and then scheduled a late date. my wife was home all day and nobody showed. we then never confirmed a redelivery because we were on vacation and they shipped the grill back to their warehouse and billed us $317 for shipping. BBQGuys is just a front for shoppers choice. the whole operation is outsourced. they are terrible and dishonest. stick with amazon.
Purchased a Pitmaster IQ 120 digital temperature regulator from BBQ Guys at the end of May. We used it twice and each time it did not work. Now we can't return it to BBQ Guys because we used it. Please tell me how you would know if a product like the Pitmaster IQ works if you do not use it? Horrible company.
Called to get advise on what grill would best fit my existing cut out. The outdoor kitchen was already here when we bought the house and want to reuse if possible. The gal on the phone said she would not be able to help pick out the best fit. So I did it myself and purchased the same item from Appliance Connection at the same price. Also purchased a cover for the opening below the grill at the same time. Spent approximately $2,000 with another seller. The web site says they will help you select a grill but that depends on th... read more
I purchased a $2000 grill from them , which came damaged. calling customer service they were very polite but 7 phone calls 4 e-mails and a month later I still have heard nothing about resolving this problem! They make review videos on the grills they sell because nobody else sells them. Those reviews are false! The grill I purchased does not cook evenly not even close to even! It cooks the same as a$100 grill except its impossible to clean! I seasons the grill like recommended. and the first use the grill looked like it was ... read more
We tried to buy a grill from bbqguys.com. We found one locally on sale for $100 less that what bbqguys was selling. We had read good things about bbqguys though, so we looked up their price match policy, below. At ShoppersChoice.com, our price match policy is simple! Should you find the same item for a lower price from a competitor at the time of purchase, contact us and we'll match it based on the following guidelines: We must be able to confirm the lower price in writing (on a website, published in an advertisement, etc.).... read more
Do not buy from these ppl. It has literally been a month since I Initiated a request for a return on a defective product. I've been told Fedex would pick up the item, 3 days later, no pick up. When I called, them claimed Fedex did make an attempt. Thats a lie! I have motion activated cameras! Not to mention my wife/I have been home! What makes it worst is that they ignore my emails. I have to call just to get them to do anything. Even then its a bunch of empty promises. Out $300 now for a month. Will NEVER do business with t... read more
Let me preface this story. I have been shopping for a grill for quite some time. I have never purchased or heard about bbqguys.com before. I located , what at the time i thought was, a great deal on an open box tec grill for over $3,000. This grill gets delivered and it is inoperational. All the glass is shattered, it was dangerous to be nearby because the shards of glass could cut. I contacted bbqguys.com immediately and I told them about the inoperable condition of the bbq. I was advised a NEW replacement would be shipped ... read more
My wife ordered a part for Christmas and gave it to me. It had auto-filled in the adapter, which was the wrong one, and they refused to trade (I would have pd the shipping) because it was past 45 days...usually Christmas gifts are ordered in advance.
I would never recommend this company. The customer service is rude and uninterested in pleasing the customer. The shipping company they use is atrocious and they make excuses for their poor service. I am completely 100% dissatisfied with their service. I still have not received the grill I ordered, so I hope their products are better than their service.
Frequently asked questions about BBQGuys Corporate
How is BBQGuys Corporate rated?
BBQGuys Corporate has a 4.2 star rating with 2,011 reviews.
When is BBQGuys Corporate open?
BBQGuys Corporate is open now. It will close at 9:00 p.m.