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BBQGuys Corporate
- Grilling Equipment
- Baton Rouge, LA
About this business
BBQGuys wants to help you build the outdoor kitchen and living space of your dreams. We pride ourselves on being the outdoor living experts. For more than 20 years, we’ve reviewed hundreds of products, provided FREE outdoor kitchen design services, and helped more than 500,000 nationwide customers release their inner grill master. With the largest and most exclusive online selection, we can match anyone to their perfect grill. Call or click today to get in touch with our experts and start spending more time outdoors!
Location details
8151 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called the company phone number to discuss an order because I couldn't find a cover for the grill I wanted to buy on their website. They hire out their customer service and the people who work there have no idea what the company sells. They put me on hold and called the company and gave me a link to a cover they said worked for my order. I spent over $3000. I got the shipment and the cover isn't correct for the stand and grill I ordered. I wrote the service company and they said they'd send another. I sent them photos of m... read more
Fast on the sale of a 30 inch DCS. we have been trying to resolve burner and flame tamer warranty claim for over a month. Disappointed with the time required. Back and forth with pictures. Serial # invoice etc. They sent one burner so far. too slow on the support.
I'm personally not a fan of BBQGuys but there are also so many better options out there these days. Also, I'm pretty sure that the sudden influx of positive reviews they have all within 2 days are fake... Could be wrong, but I'd avoid them if you can.
I purchased over $3000 worth of items from BBQ guys for an outdoor kitchen I was going to have built. All the items arrived on one pallet wrapped together in plastic. I had the delivery guys put it in the garage where the items were left until the contractor was ready to assemble the bbq area. When the time came, they opened the items and turns out the double trash can door I bought was extremely damaged. Both walls of the drawer were caved in and looked un-reparable. No big deal I will call BBQguys up and explain the situat... read more
Ordered 3 modules. Paid to have 42" bar height. Received parts -missing 8 - 30" tracks. They sent out parts. Completed modules and measured height was 35". They sent the wrong studs. I requested new kits. They only wanted to send new longer support studs. They sent the wrong parts. I paid for 42" modules. They could not get the simplest order correct. I told them I will dispute credit card charges. I can't use the 35" modules and did not order them! Daniel threatened me on the phone. I was on the phone disputing charges when... read more
i didnt even buy and was able to give them a bad rating if you pay them they will get rid of all the fake ratings
Grill comes on a pallet - and you're on your own, sucker. Dont buy a freestanding natural gas grill from these guys unless you have already lined up an installer who can get it from your curbside pallet drop off all the way to fully installed.
These guys called me and told me that my 14 month old broil king BBQ needs 4 burners replaced. Then when they brought the dirty BBQ back they lost parts off of it which are missing and still not in my hands. Don't do it go somewhere else.
Though I appreciate Primo's offer for a new teak table at 450.00 but it’s impossible for me to get past what I paid for originally and the fact it was advertised as “Teak”. In the end and after just 4 years it’s rotting, teak doesn’t do that! Your teak table doesn’t feel like or smell like teak when sanded and when one puts their nose to it. Doesn’t even have the right color of teak. I’ve been around boats and boat building my entire life. I know teak and what you’re selling isn’t teak but teak oiled wood being passed off as... read more
Frequently asked questions about BBQGuys Corporate
How is BBQGuys Corporate rated?
BBQGuys Corporate has a 4.2 star rating with 2,011 reviews.
When is BBQGuys Corporate open?
BBQGuys Corporate is open now. It will close at 9:00 p.m.