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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My nanny for my three children was not able to continue working for me, so I opened an account and was able to find many well qualified people interested in helping me. I had confidence in the applicants since they must pay for this network and have a background check on file. I was very happy with the timely help that I found on this site.
Great website/app for meeting clients. However, the customer service **** appear to have had only a ***** training/memorized sentences or nothing at all before taking my calls. Most of them have heavy accents and aren't located in the **, so have no clue about our system. Yesterday I spoke with "*******", with a heavy Hispanic accent despite the English name. My payment had been missing for 4 days, although I had called on 2 previous days about it already.He offered very little info, even after opening up my account and putt... read more
I had a great experience. The babysitter was very friendly and went over the top for my daughter. The pay process was simple, upfront, and easy.
If I have an issue with a company, I will try to work it out with them. I've really not used their services so therefore have no issues negative or positive.
I found this site to be extremely helpful and obtaining part-time assistance for family in our church. It was very easy to put on a job search the responses were immediate and detailed, and I was able to pick and choose based on the resumes and reviews of each of the candidates. Once I selected the candidate, it has been easy to communicate with them, and I am very pleased with the site overall.
I have found great care givers for my children through care.com and it continues to be the best resource that I have found for this. The background checks are already done and you can always choose to expand those checks for an additional charge. With that said, I do find the overall user experience to be very poor when navigating both the online site and the app.
Care.com has been a life saver! As first time parents with a small village, Care.com has saved us!
I like the company so far. It allows me to find housekeepers, childcare or elderly care from caregivers in the area. I appreciate that they do background checks on everyone and allow me to request more thorough background checks so I feel good about the caregivers coming into my home. I do wish they had a ***** number to contact someone for help. Ive had questions pop up that it seems I cant get answered. Theres no one to talk to for support. I havent tried canceling my account but I read lots of negative reviews about peopl... read more
Care.com was there for me and my Mom. My mother needs home help. I work full time and as my mother gets older she needs help part time. Preparing meals, bathing and dressing. I found help that works around her time and with her fixed income that she can afford. Wonderful care givers , who have years of experience. They supply the vetting information for you and referrals. Agency's charge too much money and are for the sick. It is a blessing.***** ******
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 4.6 star rating with 116 reviews.
When is Care.com open?
Care.com is closed now. It will open at 9:00 a.m.