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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Application software need upgrade, so, it does not go back to first frofiles page again and again. It should go to next provider's prfile rather than reset. Overall, I had found providers when needed.
Business response:
Thank you so much for sharing your thoughts. I will be sure to share your valued feedback with our product team! ******** and reinstalling the latest version of the app may be helpful to the issues you experienced, but please also feel free to reach out to us for assistance. You can contact us through the Contact Us button found at *********************************************** or through our ******** Messenger. Please include Reference Number REV-******with your message.
Care.com provided me with options to find a caregiver for my elderly mother. I was able to explore candidates easily. Care.com gave me information that helped me narrow down my choices. When I decided on a candidate to meet with, it was easy to contact her. I ended up hiring her and my choice is never regretted!!! She took great care of ************* you Care.com!!!
Business response:
We love hearing this, thanks for sharing!
In theory this service should work but I have had trouble with sitters scheduling and canceling last minute or sending messages and not following up. It was a huge waste of time, maybe if a sitter commits and doesnt reply or respond they should have some sort of consequence so that this doesnt happen. Also I dont like having to pay a service fee to pay a sitter on top of the membership fee.
Business response:
We'd be happy to assist you. Premium members or members who have a current booking can always live chat with us through the Contact Us button found at *********************************************** as well as reach out to us via our phone number listed on your credit card statement. You can also reach out to us through our ******** Messenger. Please include Reference Number REV--021677 with your message.
We were extremely impressed with the quality and experience of the caregivers provided to us by care.com.
Business response:
We love hearing this, thanks for sharing!
Care.com has been a great way to generate new clients and income. Overall, Ive had a stellar experience!
Business response:
We love hearing this, thanks for sharing!
Great company. Available jobs, good customer service. Have been a member for awhile., and its a great experience.
Business response:
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Good company for all you family needs, from caregivers to housekeepers etc The only reason why I gave 4 stars because the app needs improving, by a lot. But every time I needed help I received it to my satisfaction. I will always use it
Business response:
Thanks so much for the great review! Im happy to hear you are enjoying your experience with the app!
I have been member or Care.com some years and always I have found jobs there. The page is good with a lot of information and details that help me so much.
I got my babysitters through Care. Com and since they are already care checked I feel this site is a trusted one.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.9 star rating with 807 reviews.
When is Care.com open?
Care.com is closed now. It will open at 9:00 a.m.