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Care.com

1.9
  • Child Care & Day Care
  • Austin, TX

About this business

EducationChild Care & Day Care

Location details

816 Congress Ave. # 800, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.9807 reviews
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William M's profile image
William M 
2 years ago

I give Care.com a 4. Ive used it three times, when I needed a house cleaner. All three times, Ive found someone who is very good. The only issue is that, although I paid extra for background checks, it was hard to be able to use it. They need to clean that up. 

Business response:

Hi *******, Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our *********** contact us link athelp.care.comor through ******** Messenger. Please include Reference Number REV-****** when you message. 

Lawrence G's profile image
Lawrence G 
2 years ago

Im no longer doing business with Care, and it is not that they did anything wrong, its just since I dont need medical attention and Instacart for groceries and Poplin for laundry are more appropriate 

Business response:

Thank you for the 4 star review. 

Roger G's profile image
Roger G 
2 years ago

It took me a while but I finally found a fantastic caregiver for my kids through care.com. I think my kids have bonded other well and she is exceptionally patient as my teens both of autism. Thank you ciera.com for vetting good people. I finally found a superstar! 

Business response:

We love hearing this! Thanks so much for sharing! 

Lynn M's profile image
Lynn M 
2 years ago

Wonderful service with excellent caregivers. Much easier to use than an agency. 

Business response:

So happy to hear you are finding success with the site! We really appreciate you sharing your experience! 

Steven S's profile image
Steven S 
2 years ago

I was able to find a house keeper with Care.com and she was amazing. I was looking for a Babysitter/Nanny, but I never hired anyone. Not everyone they have available to hire on the website is serious about work, but once you weed through a couple, you are guaranteed to find someone. My circumstances changed, so I no longer needed a sitter. Its worth subscribing if you really do need help finding someone to help. Thank you, good luck, and God Bless. 

Business response:

So happy to hear you are finding success with the site! We really appreciate you sharing your experience! 

Andrea S's profile image
Andrea S 
2 years ago

I have found a variety of excellent short term and long term caregivers from this site. Care.com has been responsive on the rare instances Ive had a bad experience. 

Business response:

So happy to hear you are finding success with the site! We really appreciate you sharing your experience! 

Shanna C's profile image
Shanna C 
2 years ago

The website is easy to navigate,. They offer quality child care givers, she the service is reasonably priced. 

Business response:

We love hearing this, thanks for sharing! 

Andy D's profile image
Andy D 
2 years ago

Care.com was a great service. When hiring help for house cleaners and senior care who had done the background checks made it easy and we were so very happy with the providers we hired. They were 100% reliable and caring. 

Business response:

We love hearing this, thank you for sharing! 

Brian C's profile image
Brian C 
2 years ago

Eventually we found a great provider to help out in a pinch. There were quite a few, I'll call spam providers, who responded agreeing to the position without understanding it only to decline once they realized what the job was. I would like to see CARE do more to suspend or close accounts that do this because it makes it hard to find care when needed under short notice. 

Business response:

Hi *****, Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our *********** contact us link at help.care.com or through ******** Messenger. Please include Reference Number REV-****** when you message. 

Frequently asked questions about Care.com

How is Care.com rated?

Care.com has a 1.9 star rating with 807 reviews. 

When is Care.com open?

Care.com is closed now. It will open at 9:00 a.m.