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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had no problem with in-app membership cancellation. I truly enjoyed once again the **** care services that I received. I will look forward to seeking that assistance once again. The assistance was so qualifying, I spoke with other neighbors to seek her assistance too, and they did with full satisfaction and follow up call backs, that was the ultimate reply I received from my neighbor. Thank you again CARE.com.
Business response:
So happy to hear you have found success with the site! We really appreciate you sharing your experience!
I think care .com is a great way to search for a special nanny or other features like adult care and housekeeping I think care needs to make sure some of the people that join to look for a service like I'm a nanny and a few times I got a scammer and its scary so more cautious is better thank you.
Business response:
Thank you so much for your feedback! We very much appreciate it. Please be assured that the safety, security, and privacy of every member of the Care.com community is very important to us. Please note that we do have a ************* (************************************************)on the site that contains a lot of useful information for staying safe online, and I also recommend that you check out our Safety Tips as well: **************************************************************** also feel free to reach out to us with... read more
At age 75, I found that i needed someone to accompany and drive me to a medical appointment. My bet friend ***;t drive any more, so i was in a fix. i reached out to my health insurance, and a few other agencies and came up with CARE.COM , and eventually found the right person to do the job. thanks
Business response:
Thank you so much for taking the time to post a review and let us know that you have had a good experience with the site. We love hearing this! Thanks so much for sharing!
Application software need upgrade, so, it does not go back to first frofiles page again and again. It should go to next provider's prfile rather than reset. Overall, I had found providers when needed.
Business response:
Thank you so much for sharing your thoughts. I will be sure to share your valued feedback with our product team! ******** and reinstalling the latest version of the app may be helpful to the issues you experienced, but please also feel free to reach out to us for assistance. You can contact us through the Contact Us button found at *********************************************** or through our ******** Messenger. Please include Reference Number REV-******with your message.
Care.com provided me with options to find a caregiver for my elderly mother. I was able to explore candidates easily. Care.com gave me information that helped me narrow down my choices. When I decided on a candidate to meet with, it was easy to contact her. I ended up hiring her and my choice is never regretted!!! She took great care of ************* you Care.com!!!
Business response:
We love hearing this, thanks for sharing!
In theory this service should work but I have had trouble with sitters scheduling and canceling last minute or sending messages and not following up. It was a huge waste of time, maybe if a sitter commits and doesnt reply or respond they should have some sort of consequence so that this doesnt happen. Also I dont like having to pay a service fee to pay a sitter on top of the membership fee.
Business response:
We'd be happy to assist you. Premium members or members who have a current booking can always live chat with us through the Contact Us button found at *********************************************** as well as reach out to us via our phone number listed on your credit card statement. You can also reach out to us through our ******** Messenger. Please include Reference Number REV--021677 with your message.
We were extremely impressed with the quality and experience of the caregivers provided to us by care.com.
Business response:
We love hearing this, thanks for sharing!
Care.com has been a great way to generate new clients and income. Overall, Ive had a stellar experience!
Great company. Available jobs, good customer service. Have been a member for awhile., and its a great experience.
Business response:
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 4.6 star rating with 114 reviews.
When is Care.com open?
Care.com is open now. It will close at 6:00 p.m.