HomeRiver Group Orlando

Jessica B 

on BBB

2 years ago

DO NOT RENT FROM THIS COMPANY!!!! when i tell you all of the horror stories are true and they are slum lords i mean it truly and honestly i rented my very first home thru them and it was by far the worse experience ive ever had in my life and i will be suing them. The home that i lived in had horrible insulation which caused the walls to be soaked in water anytime it would snow or rain, i took pictures and sent them to my property manager someone came out looked and even their people said the house needed to be reinsulated, ... read more

CECIL N 

on BBB

2 years ago

Tenant with this company for 22 of 24 months. Maintenance issues (even emergency) are extremely slow to be addressed. When calling to so maintenance, ask questions, etc you will be routed to a foreign call center with minimal English or Spanish communication. Rent paid on time for a year was rewarded with a new lease with an additional $190 a month on top of the rent. 

Lisa S 

on BBB

2 years ago

RUN!!! EVERYTHING AWFUL OR NEGATIVE YOU HEAR ABOUT THIS COMPANY IS TRUE!!!! If you rent or own property, they are awful on both sides of the board. This is the worst experience I've ever had with any company, I just can't believe they are still in business. Please DO NOT use this company for ANYTHING if you want to avoid headaches, illegal charges, poor customer service, the WHOLE 9 YARDS!!! Just please help yourself and keep searching for something else. 

Tony J 

on BBB

2 years ago

The group in Homeriver Group in ******* has failed to provide us- the majority unit owners with our rights under our Bi-laws section 6.2 and section 3.2 with request for a special members meeting for the purpose of voting on our reserves. We have notified Homeriver in writing -signed by the majority of unit owners of our legal rights under the Bi-laws and ******** Statutes in requesting a meeting. They are refusing to set up a meeting for us to legally exercise our rights. Furthermore, their employees choose to interrupt our... read more

Rachel H 

on BBB

2 years ago

RUN!!! RUN AWAY!! RUN AS FAST AS YOU CAN!!! BEWARE!! All of the awful stories everyone posts are true!! We have had such an awful experience with this company!! I wish we looked up reviews before we commited but it was too tempting because they were the only company we could find that would allow 3 pets. Do not be suckered in!!Not even 2 months after moving in, there was a drive by shooting!! Apparently the neighbors were gang members and that was their gang house and we got hit with their return fire. 5 bullets hit the hous... read more

Kevaughn M 

on BBB

2 years ago

If you are vendor. Please go far away from this company. They will have you sign up and say they need vendors. After completing all there paperwork to sign on with there company they will never call you to complete any work. Dont waste your time. 

Denise W 

on BBB

2 years ago

After 60 days have passed, they have withheld my security deposit submitting a repair ledger from an entire buildings make ready & check list, to include caulking of a 2nd bathroom, sealing of a garage, repair of a ********(1br,1bath no stairs, no carpet), $355 cleaning, etc. The actual repair was 1 outside bulb replacement. No response with escalating & now that I've moved out of state I'm going to have to start litigation because I can't let them get away with it. Everyone I talk to says they do not return your security de... read more

Tyler W 

on BBB

2 years ago

Starting at the beginning. July to September to fix mold in my downstairs bathroom due to a leak from the upstairs bathroom behind the bathtub, they had fans running non stop in the bathroom to "dry out the moisture" there was not an offer to help pay my astronomical Avista bill. Once the bathroom downstairs was done (after complaints of the time frame of when the bathroom would be finished). They started to repair the upstairs bathroom flooring where the floor was rotting due to where the leak originated. They cut out the r... read more

Morgan B 

on BBB

2 years ago

DO NOT RENT FROM THIS COMPANY! Will not return your deposit within 45 days per ************* law. In process of having to take them to small claims court. Terrible communication, poor maintenance. Went a year without a stove. I could go on forever. Do not rent from Homeriver.