HomeRiver Group Orlando

Randall L 

on BBB

2 years ago

Probably one of the worst management companies in the city of Chicago. Once they get you to agree, they become unresponsive to emails, they miss important details that you share and once I decided to go elsewhere, they are refusing to issue me a refund. 

Ramesh B 

on BBB

2 years ago

This is a property management company that does not respond to the property owners phone call even after trying repeatedly for a month.1. Our annual lease renewal did not take place.2. The monthly rent has not been received yet.3. No annual inspection, so not sure what is the current state of the rented property.They leave the property owners in the dark. 

Drew A 

on BBB

2 years ago

Scammers. Add more and more fees every month. Its ridiculous. They need to be put out of business 

Homeriver R 

on BBB

2 years ago

We moved in 1/2023 the heat didnt work for almost a month, the 2 basement doors had bad frame work to where you can see outside. They never came and fixed it. So it was extra cold in the winter. On 8/8/2023 we had a gas leak and a carbon monoxide leak and they tried to put 4 people into a 2 bed hotel room only to agree to pay it until 8/15 well on 8/16 we were told that American avenue was taking over the property. Its now 9/6 and we still dont have any gas or hot water. We have been threatened with eviction like 3 times. We... read more

Whitney S 

on BBB

2 years ago

This company is a huge joke. We rented our home on 8/15/23. Upon arrival on move in day( because they would not let us do a final walk through), the house was 107 degrees inside. We called every possible number and nobody contacted us until Monday the 17th. This past week we notified them that the oven/stove top did not work. They showed up THIS Monday and when the repair man pulled the stove out, it started sparking because a live wire was hanging. He said he cant believe the house did not burn down. You cant get a sole to ... read more

Kelsey J 

on BBB

2 years ago

I would absolutely give 0 stars for home river group if I could. The last couple of times I have signed my lease has been a nightmare and officially ending my lease and moving out has been another nightmare. They are not organized and do not even know when peoples lease ends. My lease ended November 2022 and didnt sign a new lease until February 2023 after multiple follow *** with the property manager. They then tried to increase my rent and giving me less than 30 days notice of the rent increase, and per my lease it says th... read more

Anonymous 

on BBB

2 years ago

I recently sold the home I built to True Hold, which is the parent company to Home River Group, their property management company. I moved out of my home in May of 2023. Before I vacated the home the house was 100% empty. I left no items behind. All the floors were clean, the windows clean, the bathrooms clean, most of the walls newly painted, and the yard freshly cut. I expected the return of my deposit but waited patiently. After a month had passed and I did not receive the payment I reached out to Home River Group about t... read more

Rafeal J 

on BBB

2 years ago

This company is a nightmare trust **** will say this God sits high and looks low.Vengeance is God and he shall repay.You messed with a child of God.Deuteronomy 32:35. 

Sonya E 

on BBB

2 years ago

Home River took over the management of my apartment and everything went to crap. They have terrible customer service, are too big and impersonal, and force you to buy things that you don't need. This company is awesome at passing the buck around back and forth and never giving you an answer, as there is no one point of contact. They are very good at charging you more than originally agreed upon. They are basically a rip-off. Don't rent from them.