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LegalZoom

2.8
  • Legal Services
  • Mountain View, CA

About this business

LegalLegal Services

We launched LegalZoom to make legal help accessible to all. Over the years we’ve remained a trusted partner to entrepreneurs, finding more ways to do more for small businesses. We see small business owners for the dreamers, strivers, and achievers they are—and we’re here to support them at every stage with business formation, attorneys, and tax experts. 

Location details

954 Villa St, Mountain View, CA, 94041, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8850 reviews
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A. S's profile image
A. S 
2 years ago

If I could give zero stars I would. This companys communication practices are a joke. They will take your money but never do the work. Then they email saying they have been trying to reach you only no one has called or email you about problems, no one. Then when you call to ask about the problem no one knows what they need to fix it. Ask to speak to a supervisor you will be transferred to diff departments as a joke push you into hanging up. Finally get a supervisor, can never get a hold of the same person again. Even when yo... read more

Chaim J's profile image
Chaim J 
2 years ago

Scam. They quote you one price $249 charge you like $800 when all said and done. 

Brandon S's profile image
Brandon S 
2 years ago

Terrible and deceptive! Constantly charging my bank card for fees they slipped in. Do not fall for their scams. Stay away! 

Gennell L's profile image
Gennell L 
2 years ago

This company charged me for a service I never asked for, then refused to send me an invoice.I wish I COLULD LEAVE NO STARS!!! 

Joshua G's profile image
Joshua G 
2 years ago

I used LegalZoom to set up my LLC which included obtaining an EIN for tax purposes. I can't tell you how many hours I spent on the phone and how many times I was told a form (SS-4) was being submitted to the **** Fast forward to today (5 days before taxes are due nearly 6 months after initially filing for an EIN) and still no EIN number. All the customer support people just smile and say "I can see why you are upset," but then turn around and do nothing helpful about it. I was eventually told to just call the *** myself and ... read more

Nicole H's profile image
Nicole H 
2 years ago

The worst experience I've had. They couldn't locate anything I had sent in and it was nearly impossible to get in touch with a live person. I had to call 5 times and got the same, uninformed, answer each time. When I finally received my email to sign the forms and send them back, they weren't even the correct forms! They sent me someone else's DBA! Had to go back through the impossible task of getting a live person on the phone to tell them that I received the wrong forms all while being bombarded with emails telling me to s... read more

Linda L's profile image
Linda L 
2 years ago

This company is horrible do not use!!! All they do is charge you fees and when you close your business they keep racking up fees to prolong the process. Do not use this business!! 

Charles S's profile image
Charles S 
2 years ago

They dont treat you like a new business owner if its your first business, they take advantage of you they have been charging me 159$ a month for tax consulting after I opted out because they snuck a few things in the contract. They dodged two consulting appointments and thus I canceled because it obviously wasnt worth it. I never got a call for the cancellations of my meetings but they made sure to not log in my call when I canceled during the first two months trial period. Definitely feel scammed, struggling to get by becau... read more

Deshkanth Y's profile image
Deshkanth Y 
2 years ago

Legal Zoom's *** obtainment process was severely delayed, lasting over 60 days. During this time, they failed to send the signed document required for the application within the expected timeframe of 1-3 days. When contacted for an update after 15 days, Legal Zoom revealed that there were issues with the *** details, and instructed me to reach out to the state division of ******************************** and pay additional charges for changes.Despite assurances from a Legal Zoom support agent that the *** number would be upd... read more

Frequently asked questions about LegalZoom

How is LegalZoom rated?

LegalZoom has a 2.8 star rating with 850 reviews. 

When is LegalZoom open?

LegalZoom is closed now. It will open tomorrow at 8:00 a.m.