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Care.com

1.5
  • Child Care & Day Care
  • Austin, TX

About this business

EducationChild Care & Day Care

Location details

816 Congress Ave. # 800, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.51,931 reviews
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Vene G's profile image
Vene G 
a year ago

I think your service is great, but you make it like youre booked and then you never hear from the person saying thank you, but we moved on they just cancel you abruptly 

Business response:

We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. 

Yaminah z's profile image
Yaminah z 
a year ago

I like the fact that I can choose who and who not to work with. I also love that I feel safe when I do decide to do a booking. 

Business response:

We love hearing this, thanks for sharing! 

Richie C's profile image
Richie C 
a year ago

I have had great experiences using Care.com. Since going back to the office last year they have become a major resource for my wife and I. 

Business response:

We love hearing this! Thanks for sharing! 

Brenda G's profile image
Brenda G 
a year ago

Care.com has connected me with a half a dozen families who need occasional childcare or pet care. It has proven to be a great app for part-time, enjoyable work. 

Business response:

We love hearing this! Thanks for sharing! 

Celida M's profile image
Celida M 
a year ago

very helpful app, been using it for two years now 

Business response:

We love hearing this! Thanks for sharing! 

Terresa P's profile image
Terresa P 
a year ago

I think its a very good way to connect with families that are in need of a reliable nanny/sitter. 

Business response:

We love hearing this! Thanks for sharing! 

Joy S's profile image
Joy S 
2 years ago

Ive had two very good experiences with Care.com.It takes a while to sort through entries, but Im getting better at it and its a useful tool for finding caregivers.Im glad this app exists. 

Business response:

We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.  

Elisabeth G's profile image
Elisabeth G 
2 years ago

I used Care for the first time in Sept 2023 and all went smoothly. Paid what was quoted, the baby sitter was awesome, communication went super well. No complaints on my side. 

Business response:

We love hearing this! Thanks so much for sharing! 

Penny L's profile image
Penny L 
2 years ago

Simplifies finding childcare. Both the family and sitter having profiles is ****. The filter options work well. Being able to see and leave reviews for both parents and care givers is nice. I am not a fan of the sitter having to take a picture of my kids to prove to care.com she was there.The background check option is nice, I wish it wasnt an additional fee. I have hired both long term nanny and last minute babysitter. The last minute sitter feature was amazing. I was disappointed to find out that for the last minute bookin... read more

Business response:

I'm sorry to hear that you didn't have a positive experience with the site. We really appreciate you sharing your experience with us and will be sure to share your feedback with our management team.For assistance, please reach out via our *********** contact us link at help.care.com or ******** Messenger. Include Reference Number REV-****** when you message. 

Frequently asked questions about Care.com

How is Care.com rated?

Care.com has a 1.5 star rating with 1,931 reviews. 

When is Care.com open?

Care.com is open now. It will close at 6:00 p.m.