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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Simplifies finding childcare. Both the family and sitter having profiles is ****. The filter options work well. Being able to see and leave reviews for both parents and care givers is nice. I am not a fan of the sitter having to take a picture of my kids to prove to care.com she was there.The background check option is nice, I wish it wasnt an additional fee. I have hired both long term nanny and last minute babysitter. The last minute sitter feature was amazing. I was disappointed to find out that for the last minute bookin... read more
Business response:
I'm sorry to hear that you didn't have a positive experience with the site. We really appreciate you sharing your experience with us and will be sure to share your feedback with our management team.For assistance, please reach out via our *********** contact us link at help.care.com or ******** Messenger. Include Reference Number REV-****** when you message.
We have found some great caregivers on this site! Its very effective for seeing credentials, experience, photos, reviews of applicants. Also options for background checks etc. made us feel safe using the site. Very useful!
Business response:
We love hearing this! Thanks so much for sharing!
I dont understand all of the negative reviews; the site couldnt possibly be simpler to navigate and its impossible to accidentally subscribe. Did they trip and accidentally enter their credit card information on the way down? Anyway, I live in a rural area and still had multiple applications the next day to my posting for a housekeeper. The very first one I interviewed turned out to be excellent. Very happy with the service, worth every ***** for the ease of use and the assurance of a clean background check.
Business response:
We love hearing this! Thanks so much for sharing!
Care.com made is easy to find multiple people interested in providing home care for my mother. I was able to massage them and then talk to them personally. After that I could set up interviews at my convenience. I did find a reliable and trusted worthy caregiver.
Business response:
We love hearing this, thanks for sharing!
I have a new account as a caregiver offering services for about 3 weeks. I provide ******* care. I discovered I can change the zip code I want to search and know of others needs that I may apply. I have received an email from a family that allowed correspondence. I'm not sure how they respond after deciding they now want part time. I didn't see anything on my profile other than a response rate by me. I added a picture. Later tried to add same picture that was improved without shadow and it was denied. That is one issue for m... read more
Business response:
Hello *******, Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our *********** contact us link at help.care.com or through ******** Messenger. Please include Reference Number REV-****** when you message.
I would have to give Care.com a hand of applause. I was charged for my yearly payment, but was not using the service. I am living paycheck to paycheck since the uptick in gas and food. I did explain to Care.com and they did refund me back the money. Thank you care.com for the care you install in your company and customers
Business response:
*********************, Thank you so much for sharing your thoughts. I will be sure to share your valued feedback with our product team!
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 4.6 star rating with 114 reviews.
When is Care.com open?
Care.com is open now. It will close at 6:00 p.m.