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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Im very thankful to have found the two sitters that have been working for my family since October 2023. Very easy to communicate too.
Business response:
Thanks so much for the great review! Im happy to hear you are finding success with the site!
Care.com was a great source to use when I needed to find a housekeeper for a vacation home. Finding people who were in that local area who had already been vetted made me much more comfortable hiring someone. And I am very happy with the person I hired and their level of responsibility to go into our home when we are not there.
Business response:
Thats so great to hear you love your experience with the site! Thanks for sharing!
Care.com gave us a safe and trusted pet sitter when we had to leave last minute. Our pet caretaker was attentive, communicative, and sent lots of photos to keep our minds at ease. 10/10 experience, will definitely be using again!
Business response:
We love hearing this, thanks for sharing!
i have found the perfect person to help keep my house clean thanks
Business response:
Thanks so much for the great review! Im happy to hear you are finding success with the site!
This service has changed my life for the good. I highly recommend.
Business response:
We love hearing this, thanks for sharing!
Getting help from customer service never happens. Lots of leads but most Ive reached out to are not good candidates.
Business response:
We'd be happy to assist you. Premium members or members who have a current booking can always live chat with us through the Contact Us button found at help.care.com as well as reach out to us via our phone number listed on your credit card statement. You can also reach out to us through our ******** Messenger. Please include Reference Number REV-****** with your message.
Good first experience so far! Was pretty easy to navigate the site and options for sitters.
Business response:
We love hearing this, thanks for sharing!
The app is not user friendly. I had a very difficult time changing my service request from recurring to one-time charge. The positive thing is I had a great experience with the sitter I chose.
Business response:
I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our *********** contact us link at help.care.com or ******** Messenger. Include Reference Number REV- ****** when you message. Deleting and reinstalling the latest version of the app may also be helpful.
I recently signed up for a basic membership at the cost of $19.99. I was charged for a year membership at the cost of $239. You can only talk to someone on an online chat and they aren't helpful. They refused to refund my money even though I explained that I signed up for the basic membership. I will never use them again and I will not ever recommend them to anyone.
Business response:
Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our *********** contact us link at help.care.com or through ******** Messenger. Please include Reference Number REV-****** when you message.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,931 reviews.
When is Care.com open?
Care.com is open now. It will close at 6:00 p.m.