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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently signed up for a basic membership at the cost of $19.99. I was charged for a year membership at the cost of $239. You can only talk to someone on an online chat and they aren't helpful. They refused to refund my money even though I explained that I signed up for the basic membership. I will never use them again and I will not ever recommend them to anyone.
This service has changed my life for the good. I highly recommend.
Getting help from customer service never happens. Lots of leads but most Ive reached out to are not good candidates.
Good first experience so far! Was pretty easy to navigate the site and options for sitters.
The app is not user friendly. I had a very difficult time changing my service request from recurring to one-time charge. The positive thing is I had a great experience with the sitter I chose.
I think your service is great, but you make it like youre booked and then you never hear from the person saying thank you, but we moved on they just cancel you abruptly
I like the fact that I can choose who and who not to work with. I also love that I feel safe when I do decide to do a booking.
I have had great experiences using Care.com. Since going back to the office last year they have become a major resource for my wife and I.
Care.com has connected me with a half a dozen families who need occasional childcare or pet care. It has proven to be a great app for part-time, enjoyable work.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 4.6 star rating with 118 reviews.
When is Care.com open?
Care.com is closed now. It will open tomorrow at 9:00 a.m.