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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The app is not user friendly. I had a very difficult time changing my service request from recurring to one-time charge. The positive thing is I had a great experience with the sitter I chose.
Business response:
I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our *********** contact us link at help.care.com or ******** Messenger. Include Reference Number REV- ****** when you message. Deleting and reinstalling the latest version of the app may also be helpful.
I think your service is great, but you make it like youre booked and then you never hear from the person saying thank you, but we moved on they just cancel you abruptly
Business response:
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
I like the fact that I can choose who and who not to work with. I also love that I feel safe when I do decide to do a booking.
Business response:
We love hearing this, thanks for sharing!
I have had great experiences using Care.com. Since going back to the office last year they have become a major resource for my wife and I.
Business response:
We love hearing this! Thanks for sharing!
Care.com has connected me with a half a dozen families who need occasional childcare or pet care. It has proven to be a great app for part-time, enjoyable work.
Business response:
We love hearing this! Thanks for sharing!
very helpful app, been using it for two years now
Business response:
We love hearing this! Thanks for sharing!
I think its a very good way to connect with families that are in need of a reliable nanny/sitter.
Business response:
We love hearing this! Thanks for sharing!
Ive had two very good experiences with Care.com.It takes a while to sort through entries, but Im getting better at it and its a useful tool for finding caregivers.Im glad this app exists.
Business response:
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
I used Care for the first time in Sept 2023 and all went smoothly. Paid what was quoted, the baby sitter was awesome, communication went super well. No complaints on my side.
Business response:
We love hearing this! Thanks so much for sharing!
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 4.6 star rating with 114 reviews.
When is Care.com open?
Care.com is open now. It will close at 6:00 p.m.