This profile has been claimed by the business owner or representative.
Care.com
- Child Care & Day Care
- Austin, TX
About this business
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I trust care.com and have found wonderful sitters for my family on here. I always recommend care.com to family and friends.
Business response:
Thanks so much for the great review! Im happy to hear you are finding success with the site!
I needed to find a pet sitter so I contacted Care.com and hooked up with someone who was reliable and wonderful to be around.
Business response:
Thanks so much for the great review! Im happy to hear you are finding success with the site!
Such a great service. We've booked several sitters through them for date nights or when daycare is closed and haven't had a bad experience.
Business response:
Thats so great to hear you love your experience with the site! Thanks for sharing!
Great way to connect with clients! Needs some improvement. My customers are not able to leave reviews.
Business response:
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
Care is my number one platform for finding and connecting with exceptional families.
Business response:
We love hearing this, thanks for sharing!
I've found many helpful sitters through this service. Not every conversation leads to a successful hiring, but that's what interviews are all about! The updates to the site have made it even easier to find the care my family needs. I've had a couple of bad experiences with caregivers through the site, but Care has worked quite quickly in those cases. Obviously they can't know all there is to know about everyone who signs up. When I gave them important information, they took the necessary steps very quickly.
Business response:
We appreciate the great review, thanks!
I mean Ive only used this company twice and one was crappy as all get out and the other was absolutely wonderful. I would give it another shot. But idk. All in all its an ok site to find someone but wouldnt sign up with them forever. Mediocre customer service. The caregivers are the not so great part but thats not care.coms fault.
Business response:
Hi *******, Thank you so much for your feedback; we really appreciate your sharing your experience with us. If you need assistance you can reach out to us through our *********** contact us link at help.care.com or through ******** Messenger. Please include Reference Number REV-****** when you message.
For the most part Ive had positive experiences with Care.com. I had one caregiver who never showed up and didnt return calls.
Business response:
Thanks so much for the great review! Im happy to hear you are enjoying your experience with the app!
This is a great platform. My only complaint is that there are accounts on it that havent been active in a very long time. It would be good for care.com to flush out their users/contacts a few times a year. Knowing your profile will disappear if you dont use - sending notices to users this will occur - would actually engage users and help them keep their information and availability current. Id also love to see care.com partner with colleges and CNA and nursing schools.
Business response:
Hi *****, Thank you for the 4 star review. I will be sure to share your valued feedback with our product team.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.9 star rating with 807 reviews.
When is Care.com open?
Care.com is closed now. It will open at 9:00 a.m.