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Care.com

1.9
  • Child Care & Day Care
  • Austin, TX

About this business

EducationChild Care & Day Care

Location details

816 Congress Ave. # 800, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.9807 reviews
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Sandra B's profile image
Sandra B 
2 years ago

Im very thankful to have found the two sitters that have been working for my family since October 2023. Very easy to communicate too. 

Business response:

Thanks so much for the great review! Im happy to hear you are finding success with the site! 

Tunisia S's profile image
Tunisia S 
2 years ago

This service has changed my life for the good. I highly recommend. 

Business response:

We love hearing this, thanks for sharing! 

Michelle M's profile image
Michelle M 
2 years ago

Getting help from customer service never happens. Lots of leads but most Ive reached out to are not good candidates. 

Business response:

We'd be happy to assist you. Premium members or members who have a current booking can always live chat with us through the Contact Us button found at help.care.com as well as reach out to us via our phone number listed on your credit card statement. You can also reach out to us through our ******** Messenger. Please include Reference Number REV-****** with your message. 

Michael W's profile image
Michael W 
2 years ago

Good first experience so far! Was pretty easy to navigate the site and options for sitters. 

Business response:

We love hearing this, thanks for sharing! 

Susan L's profile image
Susan L 
2 years ago

The app is not user friendly. I had a very difficult time changing my service request from recurring to one-time charge. The positive thing is I had a great experience with the sitter I chose. 

Business response:

I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our *********** contact us link at help.care.com or ******** Messenger. Include Reference Number REV- ****** when you message. Deleting and reinstalling the latest version of the app may also be helpful. 

Yaminah z's profile image
Yaminah z 
2 years ago

I like the fact that I can choose who and who not to work with. I also love that I feel safe when I do decide to do a booking. 

Business response:

We love hearing this, thanks for sharing! 

Richie C's profile image
Richie C 
2 years ago

I have had great experiences using Care.com. Since going back to the office last year they have become a major resource for my wife and I. 

Business response:

We love hearing this! Thanks for sharing! 

Brenda G's profile image
Brenda G 
2 years ago

Care.com has connected me with a half a dozen families who need occasional childcare or pet care. It has proven to be a great app for part-time, enjoyable work. 

Business response:

We love hearing this! Thanks for sharing! 

Celida M's profile image
Celida M 
2 years ago

very helpful app, been using it for two years now 

Business response:

We love hearing this! Thanks for sharing! 

Frequently asked questions about Care.com

How is Care.com rated?

Care.com has a 1.9 star rating with 807 reviews. 

When is Care.com open?

Care.com is closed now. It will open at 9:00 a.m.