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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This agency was responsive and sent helpful home health aids. Their fees seemed quite high.
Business response:
Hi *******, We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
While Care.com is not free, the fee covers a host of checks and balances that have helped me procure more professional experiences. Sure the every once in awhile scam artist creeps through but Care is super supportive at removing them from the site. I have used this site for over 3 years and found brilliant workers. I'm especially fond of the USA gymnastics team coach who worked with me between meets. She, ****** in ****** does backflips for you! It doesn't get much better than that!!
Business response:
Thats so great to hear you love your experience with the site! Thanks for sharing!
I am pleased to have found this service. We have two friendly but active dogs and were able to find sitters that fit our needs.
Business response:
We love hearing this, thanks for sharing!
Im very thankful to have found the two sitters that have been working for my family since October 2023. Very easy to communicate too.
Business response:
Thanks so much for the great review! Im happy to hear you are finding success with the site!
Care.com was a great source to use when I needed to find a housekeeper for a vacation home. Finding people who were in that local area who had already been vetted made me much more comfortable hiring someone. And I am very happy with the person I hired and their level of responsibility to go into our home when we are not there.
Business response:
Thats so great to hear you love your experience with the site! Thanks for sharing!
Care.com gave us a safe and trusted pet sitter when we had to leave last minute. Our pet caretaker was attentive, communicative, and sent lots of photos to keep our minds at ease. 10/10 experience, will definitely be using again!
Business response:
We love hearing this, thanks for sharing!
i have found the perfect person to help keep my house clean thanks
Business response:
Thanks so much for the great review! Im happy to hear you are finding success with the site!
I recently signed up for a basic membership at the cost of $19.99. I was charged for a year membership at the cost of $239. You can only talk to someone on an online chat and they aren't helpful. They refused to refund my money even though I explained that I signed up for the basic membership. I will never use them again and I will not ever recommend them to anyone.
Business response:
Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our *********** contact us link at help.care.com or through ******** Messenger. Please include Reference Number REV-****** when you message.
This service has changed my life for the good. I highly recommend.
Business response:
We love hearing this, thanks for sharing!
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 4.6 star rating with 116 reviews.
When is Care.com open?
Care.com is closed now. It will open tomorrow at 9:00 a.m.