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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used in 2022 never again. Now march2025 charging me $124 a month without my knowledge. Im disabled those taking care of my bills thought was related to my home care. Not. Refused to refund me anything . They can even see I never used. Hundreds of $ stolen from disabled person. ******. ************ more like it
I cannot reach anyone. No one replies to careteam@care dot com address. They will not refund me the auto renewal fee of $130. Absolutely no contact information on their website.
Care.com is a horrible website if you're looking to secure employment. I've used the site sportically for years. I haven't received one job. Beware!!! They also charge $18.99/yr.
I tried getting ahold of Care.com because their app is having technical issues. Through a ****** search I found a phone number for their customer service. However when I called I was directed to their help page on their app. I was unable to speak to a customer service representative. I then tried closing their app and reinstall it, hoping that would solve any technical issues. After opening up the app again, i was met with care.coms payment options. I could not log into my account. If I wanted to use Care.com I had to pay a ... read more
CARE.COM (SCAM). I signed up for a three months of service in 11/21. The service did not work for u. I did not renew but they put my account on an auto review (not what I chose). I tried canceling service, but as you can tell it is not an easy process since it is 2025 and I am paying still. Care.com put my account on auto renewal, not off my choice. I never used the service pasted the three months, nor chose to continue the service, but was charged. They have an electronic history of my use (only the time I selected I tried ... read more
This business is a scam! They took & Charge my card without my authorization. When I told them I didnt authorize the transaction, they told me that I would not be getting a refund
Ive gotten no jobs from them for months while paying monthly somehow the only people reaching out are scammers how are they letting scammers on their site to try and be fraudulent towards paying caregivers?
Agreed with everyone else. Complete scam. They make it appear as if youre being charged $20 then charge you $250. Then, they offer you $150 back, as if they are doing you a ******** is easy to create fake profiles, so the service they provide isnt worth a *****.
Care.com has provided zero reason for suspending my perfect caregiver account of 8 + years. I am prepared to do whatever it takes to get this reinstated because I have worked tirelessly to maintain it over the years and accumulate 18 perfect reviews for my hard work. I sincerely hope they reach out to FIX this error without requiring litigation. Incidentally, I just sent their legal department my letter today (1-27-25) -- ZERO reasoning was provided! How is this even possible?
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,922 reviews.
When is Care.com open?
Care.com is closed now. It will open on Monday at 9:00 a.m.