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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just called my credit card company to dispute this payment. What they did - I went on the website and it said ***** per month - cancel at any time. AFTER I checked out with the credit card the charge showed as $164.73!! I immediately contacted Care.com and told them to cancel the payment. I can't afford that much money and I don't need to search for a babysitter for a whole year! They said NO they do not give refunds! When I selected the $***** per month checkbox it said "cancel any time" When I contacted them they said I ... read more
I made a care.com account years ago and Ive been inactive since. I cant figure out how to close my account so I just left it alone. I never signed up for any subscription and I got charged $20 at 1:00 am this morning. This is ridiculous and Ive never been more upset.
Scam artists. Do not use this company. They will promise you a bunch of stuff just to get your business and then s**** you over once they get you under contract. **************** is nasty and unprofessional. Id give 0 stars if I could
They are dishonest, it says free trial but they took $155 out of my account right away. I tried to cancel right away but I was out the money. They do not certify the people they have. Its only a list of names that sign up in your area. I called the number and was told no supervisor is there I would get a email back but never did.**** *.
They charging caregivers premium but they don't have access to their applications unless the speaker doesn't have paid premium subscription. Soo greedy collecting money from both sides.
***** to cancel this subscription after signing up for the initial few months. Got auto charged again, for no explainable reason, contacted customer service to be told no refunds. This company is dishonest and money hungry. ******.
******** company! I paid $40 for a month's subscription and $20 for background checks, one day later they canceled my account and said I violated their guidelines but I didn't do or say anything wrong at all! They won't even tell you why! I really need to find help caring for my mother and this was my last resort. Now all I've done is waist money and didn't even have a chance to get the one person's info that was interested. They won't refund my money and have no customer service phone number to call! You can only chat with ... read more
It's year 2024 and this company still doesn't refund for cases you forgot to unsubscribe. I've tried to reach out to customer service and getting this escalated, all I got is they sent out an email and in the email it says no refund. Seriously? You can clearly see there wasn't a even single login or any action for an account but still your decision is no refund?
Ive tried Care.com multiple times and NEVER had success. No one responds. Ive reached out to 15 different tutors and got two responses, was ghosted after I replied again.Its not a service that I can rely on and def not worth the $40 monthly fee.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,924 reviews.
When is Care.com open?
Care.com is closed now. It will open on Monday at 9:00 a.m.