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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FRAUD Care.com STOLE MY CREDIT CARD NUMBER TO CHARGE CARD WITHOUT AUTHORIZATION AFTER MY 5 YEARS OF BEING ON WEBSITE.THE ONLY CHARGE I PAID FOR WAS A BACKGROUND CHECK>THEY STOLE THIS CARD NUMBER TO CHARGE ME IN LATER YEARS FOR MEMBERSHIP THAT HAS NEVER BEEN A CHARGE IN 5 YEARS WITHOUT AUTHORIZATION FRAUD
I only got a few responses last December, and none were appropriate schedule-wise. My renewal was posted to my credit card account on *******. I called on 12.17.24 to cancel and was told that they could not give me my $155 back that they would "escalate" my request. I am not holding my breath. Stay far far away.
Ridiculous! Ridiculous! Ridiculous!!! I should give them zero stars. And their customer service suck!!!They just prey on the fact in our current society everyone needs some care sooner or later, but if you can, build a network of care providers outside this crazy scam!!! They don't deserve any of you money!
There is no zero star. The customer service is ineffective when it comes to your money. Be careful to not give them card information that will allow reoccurring charges. (Consider a gift card) If there is any sort of financial dispute they will send you around in circles rather than deal with the problem or attempt to make things right.
I had a account with ********************** and i received a message saying my account was suspended because i got a speeding ticket 13 years ago, i spoke CSR and they told me they have no control over it and its a 3 party credit verification company they use so i need to reach out to them, which i did and they told me thats why my account account was suspended, now i know that companies that do background checks dont look at anything over 5 years, this is over 13 years old and they have this company running background groun... read more
This site is totally scam!I had a terrible experience with Care.com and feel compelled to warn others. I subscribed to their service hoping to find a nanny, but almost all the candidates listed were either unavailable or not actively using the platform. It felt like a bait-and-switch situation with inactive profiles creating false *************** make matters worse, Care.com charged me for three months of membership despite my attempt to cancel. When I reached out for a refund, they refused, citing a "no-return policy." This... read more
Care.com is HORRIBLE! I signed up for a BASIC account and they charged me for a premium account. Not only that, they charged me twice on the same day. So what should have been $59, ended up as $215!! Worse yet, they refused to refund me! And then, customer service hung up on me. I view this as theft and they refuse to own up!
DO NOT get an account with care! Everything you are reading below is true. This company is a scam! I have been charged monthly for a premium subscription that I NEVER authorized! I only authorized payment for a background check and know I chose the basic plan. When I spoke with a representative, I was told my premium subscription was cancelled (which I already knew because I cancelled it) and that they do not offer refunds. I pressed harder on the situation and stated that this is considered fraud for charging me something I... read more
Care.com left my 80-year-old mother high and dry after ***** told them she didnt like me. I was barely around her as I work in my office at home. Now we have nothing. She/they should be punished.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,931 reviews.
When is Care.com open?
Care.com is closed now. It will open tomorrow at 9:00 a.m.