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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a scam. They make it impossible to cancel your subscription. When you click on "Cancel Subscription" the website sends you through an endless loop requiring you to login over and over in a never ending cycle. You cannot actually cancel your account without contacting customer service which is only available online - no phone number.
They take your money for a subscription and it's none refundable. This company is a scam.
This site is a total scam. It originally 'bated' me because I was searching for a caregiver. I completed screens of forms then to find out they wanted over $200 for me to search for a caregiver which then I had to pay. The fact that I had to ******** to communicate with potential candidates without any service provided is a hoax. There is also the fact they disclaim the heck out of the paid membership to a point they are essentially responsible for NOTHING. After I refused to 'join' they continued to email me about the searc... read more
We had an issue with being unable to sign into our account with **********************. Because of this we tried to find a customer contact number and what we found searching online was a number but it left us a recording to go online and use chat then it would hang up. When we tried to go online and use chat to get help. Chat is only available to people with an account. That is not helpful if you are locked out of your account and the password reset is not working. We ended up creating a new account just to get help with th... read more
Shame on these people! I inquired for services for my 87 year old mother. I put in my AMX card for access to their data base of care givers to see about finding services and discovered today that I had signed up for recurring billing. The only reason I discovered this is I replaced my credit card and they auto-emailed me after their recurring charge didnt pay. No communication since this past July when I inquired online. This is a simple case of taking advantage of a consumer and providing no services in return. I cancelled ... read more
This company scammed me out of money and refuse to offer me a refund. There website lied about the price so when I went to cancel it it said it was canceled and would not charge me I did it within five minutes of the purchase but they took the money anyway.
I have been a care.com customer for 4 years now and have always been an advocate for their program. However, I recently went online to try to find a contact number to inquire about a concern I have with my recent ********, and there is no contact number to be found. I feel they are hiding something" by not making this number accessible to their customer base. Any reputable business will have a client contact line, and it's disappointing that this is no longer available. I will be taking my business elsewhere for my *********... read more
Care.com is a scam. Their providers are not qualified and have out of date profiles. I have spent weeks trying to find a reliable provider with no hope. They will not refund the yearly membership fee, even if their site has no value.
I will not use this company again. It is absurd they think they can take a stance and claim no refunds on a yearly subscription.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,924 reviews.
When is Care.com open?
Care.com is closed now. It will open tomorrow at 9:00 a.m.