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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing is correct in the businesses they have listed they post false information so you will pay them to join and none of the information about a business your looking for is correct --i was trying to find a dog groomer and the hours of operation the prices and even the staff on hand and services they offer nothing was correct information and they have a discloser at the top to call and verify but when you call them you look like an idiot because im asking questions and the people think im crazy because the information is t... read more
I would rather give ZERO STARS. or better yet NEGATIVE STARS!! what a crappy, dishonest company. They take advantage of people who are really in need of help. AS SOON as you sign up you get charged for a full year (not even sure yet if my cancellation has actually gone through). They may hide this way down in some small print somewhere, but they surely do not make it obvious when they make you sign up for the premium membership you need to see ANYTHING. They sure are SUPER CLEAR about their No Return/Refund policy though. Th... read more
They steal your money and refuse to refund and there is nothing you can do about it. If I could give zero stars I would. Somehow my account was switched to different email address so when I logged in to cancel it showed that I already cancelled premium. Then they continued to charge me for a year. When I tried to contact customer service their listed number was disconnected and the only way to contact them was through email. I explained the situation and got a snarky email back about how "simple" their billing agreement is a... read more
As a Recruiter for a childcare company, we often need to hire staff in remote locations. I thought this would be a good place to post jobs, however, the service care.com provides is unclear, unhelpful and you never get to talk to a real person (they have no phone number). I purchased a 3-month package- this package did not let me post jobs. I took nearly 3 weeks to get a refunds due to me being shuffled around to different emails, no one answer my questions or helping me and it is an all round bad company. They do not CARE a... read more
Ripped off. I thought the annual membership was *****. Next thing I have a charge for ****** out of my account. Care.com refused to refund the amount. I had the membership for 3 days.
WARNING Im Going to file a complaint but in the meantime let me warn you. Care.com is now a scam. Years ago is was legit but now they trick you into giving your credit card info to have on file, then charge you for a year. Next, I cant even get into my account to cancel because as soon as I sign in, it requires me to pay for a background check and wont let me passed that screen to send customer service an email or cancel or even just search thru their listings. Mind you, Im not wanting to list as a caregiver, I need to find ... read more
Very unprofessional company! Not only do they not get back to you via email for on-going issues related to my care profile. They violated there own terms and conditions by leaving a defamatory review up on my page. Saying they are not responsible for any content other users may leave in reviews but in fact under there own terms and conditions all users are not allowed to leave any such unproven claims on care.com. In addition my on going issues are being ignored and the link for other individuals to leave a review on my care... read more
ZERO RATING!!!!!!!!!!!!! Terrible company, deceiving terms and conditions. They auto renewed my policy without my consent and then kept insisting it's part of the terms and conditions, and so they refused to give a refund. I mentioned that I have not used the service at all during the duration of the time the auto renewal was into effect. The agent via chat refused to put me in touch with a supervisor and said my issue was escalated - I NEVER heard from anyone. Would never recommend this company to anyone.
It is almost impossible to find a job at care.com when most of the profiles are fake. You apply for the job and receive those emails with someone telling a crazy sad story, telling you they will pay you $50 an hour and then ask you for all your personal information. I have many of those replies in my mailbox. Its crazy to me that care.com wouldnt filter whoever creates the profiles. Anyone can create a profile and pretend to be an employer.
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,928 reviews.
When is Care.com open?
Care.com is open now. It will close at 6:00 p.m.