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Care.com
- Child Care & Day Care
- Austin, TX
About this business
Care connects families with caregivers. It’s a simple concept that’s complicated to execute well, and Care strives to do it better than anyone. Whether it’s via our online platform (the world’s largest) or through our corporate clients, we focus on matching families with caregivers uniquely suited to their children, senior loved ones, pets, and homes. Our services and tools meet families where they are and adapt to their changing needs
Location details
816 Congress Ave. # 800, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can not contact a human without paying $5 and even still, it does not help. Not qualified caregivers. Terrible terrible business.
Care.com continues to charge me even though I have canceled my account and I have tried multiple times to stop these charges. Ever time Im told my account will no longer be charged they end up charging me AGAIN!!! This has been going on for eleven months! Beware of even trying to use their services.
I have been trying to use care.com for a month now with no successEvery job posting comes back declined ** care provider responds to messages ** help / support functions work, no one responds to help emails, the chat function never responds, and there is no contact number. I think this website is a scam and I doubt I can get a refund. And, we paid for the premium service!!
Sneaky billing. Impossible to cancel online. Cant call customer service. Will **** you after you have closed job
After signing up for a subscription, they automatically renew your subscription and NEVER TELL YOU! You get charged EVERY MONTH thereafter!When I connected with the customer service, they said they could not refund the month it. DO NOT USE THIS SERVICE!!
I have been trying to contact them for 3 months. No replies to my email and no refund :( impossible to reach anyone.
Care.Com is a misleading company that will take your money and not provide the service. I have emailed this company, attempted to contact them regarding refunding my money,. On 9/1/2021 I paid for a subscription in a effort to hire a tutor to assist my 2nd grade nephew with his homework. There is absolutely no contact information only email as a way to communicate with company. I emailed the company, received an response on 9/13/2021 that someone would contact me in 48hrs as of today, 9/20/2021 I'm still waiting on that call... read more
My job **** offers a reimbursement benefit from care.com it does not matter if the receipt of payment is from their website, I get denied every single time. I am out of money that I do not even have. I used this website because the benefit, otherwise I would not have. I will take legal action through my work.
I have been a nanny with this company for many years andthey were good to me at first. Then I had a minor vehicle infraction and they terminated me from the site!!! It had nothing to do with child care. I fought and fought and finally was able to resume using the site. A little over a year ago they restricted all access to nannies unless they paid $20 for a care check. I didnt feel that was fair, so I stopped using the site. I woke up two weeks ago with a charge on my card that was less than the amount of a care check soI em... read more
Frequently asked questions about Care.com
How is Care.com rated?
Care.com has a 1.5 star rating with 1,930 reviews.
When is Care.com open?
Care.com is closed now. It will open tomorrow at 9:00 a.m.