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LegalZoom

2.8
  • Legal Services
  • Mountain View, CA

About this business

LegalLegal Services

We launched LegalZoom to make legal help accessible to all. Over the years we’ve remained a trusted partner to entrepreneurs, finding more ways to do more for small businesses. We see small business owners for the dreamers, strivers, and achievers they are—and we’re here to support them at every stage with business formation, attorneys, and tax experts. 

Location details

954 Villa St, Mountain View, CA, 94041, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8850 reviews
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Michael H's profile image
Michael H 
a year ago

I purchased forms for a divorce. Spent over $500 a few years ago. Filed those forms with my local courthouse and then had to purchase additional forms and pay fees totaling over $600. Contacted legal zoom via email and was asking to send them all my forms I purchased. I sent them the forms. I have been in emails with I think several different people and there's no way they are reviewing the forms I sent them because they keep saying if I got free couet forms they can not ***** me a refund. The forms I sent them shows the pri... read more

Avery P's profile image
Avery P 
a year ago

50 bucks to get started has been the biggest ripoff iv ever read. Now I'll be the first to admit I don't know anything about starting a business, but guys.... I'm over **** bucks in to get started, I'm broke jobless, back home trying to dissolve my business and I'm starting to get charged out the **** again!!! This is so far off from 50 dollers that I don't care if it told me that was just a starting fee. I'm over 4 digits in and still forking over 3 digit payments! This isn't anywhere near 50! The service was legit but I ha... read more

Leslie S's profile image
Leslie S 
a year ago

I was so happy with my experience with Legal Shield. Got my will done, had an attorney review it (not complex), paid my fees and thought I might use them again, some day. Instead, they had signed me up for a subscription to use throughout the year, that I did not need. So advance one year and they charge me again....(I forgot about this "subscription"). So I called one day after the charge and much to my chagrin, they will not reverse the charge. IRON CLAD, NO WAY. I asked them to provide me with the notifications that they ... read more

Perris S's profile image
Perris S 
a year ago

Worst company I every dealt with in my life no call backs even thought promised they not keeping up with anything they are doing I will never do business with them again! 

Rachel H's profile image
Rachel H 
a year ago

If I could give them zero stars I would. It took over two months from the initial filing with legalzoom to get my official documents. Delay after delay (one of which was due to legalzoom filling out the check to the secretary of state incorrectly) and as it turns out, the only thing I paid legal zoom to do was mail the form for me. A $30 fee that they charge $200 for. The customer service reps have no idea what they're doing and will frequently tell you 'Oh, I don't know' when you ask a simple question. DO NOT USE LEGALZOOM ... read more

Nicole D's profile image
Nicole D 
a year ago

I am beyond disgusted that an organization like this exists - and the government allows them to be fraudulent. I was not even allowed to file a complaint before being asked to submit a review first. What world do we live in where companies can tell you they provide a service, the only way for you to get that service is to pay them upfront - provide your credit card information, and then when they don't provide ANYthing according to guidelines, they make it beyond difficult to cancel. They know they were in the wrong because ... read more

Kc K's profile image
Kc K 
a year ago

Not happy at all with legal zoom or their customer service. Would not recommend. 

Vick M's profile image
Vick M 
a year ago

I am waiting on my second order from Legal Zoom for my DBA documents. Previously, my LLC order was taken care of swiftly. My DBA process began on September 13, 2023. I am still waiting for the state finish processing and verify my documents. I asked for a refund. *** from Legal Zoom stated that once the state began the review, I cannot receive a refund. 

Javier M's profile image
Javier M 
a year ago

Extremely Dissatisfied with LegalZooms Service I recently had a highly disappointing experience with LegalZoom that has left me frustrated and out of pocket. I initially contacted LegalZoom to cancel my tax advisory services and explicitly inquired about the impact on my QuickBooks account. The customer service representative assured me that my QuickBooks account would remain active despite canceling the tax advisory service. Based on this information, I proceeded with the cancellation.To my dismay, today I received an email... read more

Frequently asked questions about LegalZoom

How is LegalZoom rated?

LegalZoom has a 2.8 star rating with 850 reviews. 

When is LegalZoom open?

LegalZoom is closed now. It will open tomorrow at 8:00 a.m.